{"id":576,"date":"2018-08-21T10:43:23","date_gmt":"2018-08-21T10:43:23","guid":{"rendered":"http:\/\/dlrdetectives.es\/?page_id=576"},"modified":"2023-06-07T08:11:38","modified_gmt":"2023-06-07T08:11:38","slug":"mysteri-shopper","status":"publish","type":"page","link":"https:\/\/dlrdetectives.es\/ca\/mysteri-shopper\/","title":{"rendered":"Mystery shopper"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; fullwidth=\u00bbon\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bbrgba(0,0,0,0.04)\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_fullwidth_header title=\u00bbMYSTERY SHOPPER\u00bb text_orientation=\u00bbcenter\u00bb _builder_version=\u00bb4.16&#8243; title_font=\u00bb||||||||\u00bb content_font=\u00bb||||||||\u00bb background_color=\u00bbrgba(255, 255, 255, 0)\u00bb background_layout=\u00bblight\u00bb custom_margin=\u00bb-30px||-30px|\u00bb filter_saturate=\u00bb30%\u00bb mix_blend_mode=\u00bbsoft-light\u00bb border_radii=\u00bbon|1px|1px|1px|1px\u00bb border_color_all=\u00bb#b11902&#8243; border_style_all=\u00bbdouble\u00bb border_color_bottom=\u00bb#c1341b\u00bb text_shadow_style=\u00bbpreset2&#8243; text_shadow_horizontal_length=\u00bb0.1em\u00bb text_shadow_vertical_length=\u00bb0.01em\u00bb text_shadow_blur_strength=\u00bb0.03em\u00bb text_shadow_color=\u00bbrgba(224,11,0,0.71)\u00bb global_colors_info=\u00bb{}\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb27px|0px|0|0px\u00bb global_colors_info=\u00bb{}\u00bb column_structure=\u00bb1_2,1_2&#8243;][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb custom_margin=\u00bb|-8px||||\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Quina impressi\u00f3 en general t\u00e9 l\u2019establiment amb neteja i ordre ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Que poden opinar el vostres clients del tracte o servei rebuts ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">El personal segueix l\u2019estrat\u00e8gia, normatives, par\u00e0metres o protocols programats ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Existeix dins l\u2019equip problemes opacs que fan perdre el negoci o clientela ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Voleu saber per que la compet\u00e8ncia aconsegueix emportar-se la clientela ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Factors o influ\u00e8ncies externes no deixen rutllar el negoci ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Son els clients atesos en forma i temps adequat, s\u2019incompleix el temps d\u2019obertura real ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Quina es la implicaci\u00f3 del vostre personal amb el negoci ?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Fer un Mystery Shopper amb l\u2019obtenci\u00f3 d\u2019un informe especialitzat, consells i millores es bastant econ\u00f2mic.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Es vital i necessari estar informat, es pot esser a temps per prendre decisions i encarrilar el negoci.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttp:\/\/dlrdetectives.es\/wp-content\/uploads\/2018\/09\/true.png\u00bb align_tablet=\u00bbcenter\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.21.0&#8243; hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb custom_margin=\u00bb2px|||0px|false|false\u00bb custom_padding=\u00bb|||0px|false|false\u00bb sticky_enabled=\u00bb0&#8243; align_phone=\u00bbcenter\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb9px|0px|27px|0px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><span style=\"color: #000000;\">MYSTERY Shopper pot resoldre totes les preguntes dins un cost molt competitiu. Els nostres informes t\u00e8cnics son complerts, aportem tota la experi\u00e8ncia sectorial amb mediaci\u00f3 real, professional y objectiva del que passa als vostres establiments avaluats.<\/span><\/p>\n<p><span style=\"color: #000000;\">Com a mesura preventiva detectem els problemes i circumstancies complexes que son dif\u00edcils de veure.<\/span><\/p>\n<p><span style=\"color: #000000;\">Amb la nostre col\u00b7laboraci\u00f3 vost\u00e8s gaudiran de millor gesti\u00f3 di\u00e0ria, podran prendr\u00e0 decisions correctes fent les correccions a temps, els beneficis seran immediats.<\/span><\/p>\n<p><span style=\"color: #000000;\">Sense cap comprom\u00eds per la vostra part, estudiarem de manera conjunta les necessitats, procediments, par\u00e0metres, dies y hores de visites i m\u00e9s, amb la finalitat d\u2019aportar la part informativa acordada.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><u>DLR MYSTERY Shopper el nostre informe est\u00e0ndard<\/u><\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; background_color=\u00bb#ffffff\u00bb global_colors_info=\u00bb{}\u00bb column_structure=\u00bb1_4,1_4,1_4,1_4&#8243;][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; background_color=\u00bb#f9f9f9&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243; background_color=\u00bb#FFFFFF\u00bb hover_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"color: #000000;\"><strong>\u00a0Exterior <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">-visibilitat, neteja, accessibilitat al establiment, imatge i sensaci\u00f3 general.<\/span><\/p>\n<p><span style=\"color: #000000;\">-investigaci\u00f3 comercial de la zona, inclou les compet\u00e8ncies que observen, estudien i copien les vostres estrat\u00e8gies, disposici\u00f3 de productes, ofertes i cartells en general.<\/span><\/p>\n<p><span style=\"color: #000000;\">-hora d\u2019obertura i tancament oficial i el efectiu (horari d\u2019atenci\u00f3 al client real).<\/span><\/p>\n<p><span style=\"color: #000000;\">-descobrir vulnerabilitats i mancances de seguretat general del local.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><span style=\"color: #000000;\"><strong>\u00a0Interior<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">-neteja i ordre, mobilitat dins l\u2019establiment, homogene\u00eftat de la imatge de marca.<\/span><\/p>\n<p><span style=\"color: #000000;\">-publica imatge de la relacions del equip i encarregats, f\u00f2bies, discriminacions, etc.<\/span><\/p>\n<p><span style=\"color: #000000;\">-avaluar la disposici\u00f3 dels productes i cartellera, comprovaci\u00f3 de ofertes i promocions.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; background_color=\u00bb#f9f9f9&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.21.0&#8243; hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb background_color=\u00bb#FFFFFF\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><strong>Plantilla<\/strong><\/p>\n<p>-presencia i comportament p\u00fablica individual, vestuari, \u00e8tica, higiene, seguretat o riscos.<\/p>\n<p>-compliment de normes, protocols, par\u00e0metres o indicacions apreses en cursos de formaci\u00f3.<\/p>\n<p>-avaluaci\u00f3 de la implicaci\u00f3 general, rapidesa, efic\u00e0cia del servei o atenci\u00f3 donada.<\/p>\n<p>-debilitats del personal, dins els arguments i assessorament de venda.<\/p>\n<p>-an\u00e0lisis de la plantilla amb capacitat de resposta davant situacions d\u2019estres.<\/p>\n<p>-coneixement de comportaments deslleials, vicis, tracte del material i respecta de l\u2019entorn.<\/p>\n<p>-an\u00e0lisis del rendiment individual i del conjunt amb personal espor\u00e0dic de refor\u00e7 i e.t.t\u2019s.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><span style=\"color: #000000;\"><strong>Estudis optatius<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">-detecci\u00f3 de punts forts i d\u00e8bils del establiment com a negoci.<\/span><\/p>\n<p><span style=\"color: #000000;\">-com reduir queixes, reclamacions, opinions externes sobre l\u2019establiment.<\/span><\/p>\n<p><span style=\"color: #000000;\">-com incrementar la implicaci\u00f3 i motivaci\u00f3 de la plantilla.<\/span><\/p>\n<p><span style=\"color: #000000;\">-possibles millores en l\u2019assessorament for\u00e7at als clients. .<\/span><\/p>\n<p><span style=\"color: #000000;\">-possibles estrat\u00e8gies de millora a curt i llarg termini, identificant oportunitats amagades de m\u00e0rqueting o negoci, possibilitat de contrarestar amb rapidesa accions de la compet\u00e8ncia.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#0c0c0c\u00bb text_font_size=\u00bb24px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><strong>Fem diferents avaluacions i estudis personalitzats, aportem idees de la nostre experi\u00e8ncia.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quina impressi\u00f3 en general t\u00e9 l\u2019establiment amb neteja i ordre ? Que poden opinar el vostres clients del tracte o servei rebuts ? El personal segueix l\u2019estrat\u00e8gia, normatives, par\u00e0metres o protocols programats ? Existeix dins l\u2019equip problemes opacs que fan perdre el negoci o clientela ? Voleu saber per que la compet\u00e8ncia aconsegueix emportar-se la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-576","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/pages\/576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/comments?post=576"}],"version-history":[{"count":10,"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/pages\/576\/revisions"}],"predecessor-version":[{"id":375858,"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/pages\/576\/revisions\/375858"}],"wp:attachment":[{"href":"https:\/\/dlrdetectives.es\/ca\/wp-json\/wp\/v2\/media?parent=576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}